Art. 79 FinSA from 2024
Art. 79 Duty to provide information
1 Financial service providers shall inform their clients about the possibility of mediation proceedings through an ombudsman:a. on entering into a business relationship in accordance with the duty to provide information under Article 8 paragraph 1 letter c;b. in the event of the rejection of a legal claim asserted by a client; andc. at any time upon request.
2 The information shall be given in an appropriate form and contain the name and address of the ombudsman'"s office to which the financial service provider is affiliated.
Es besteht kein Anspruch auf Aktualität und Vollständigkeit/Richtigkeit.
